Refund & Returns Policy

All sales are final. We do not offer returns or exchanges.
Due to strict quality, safety, and hygiene standards, products cannot be returned once they leave our warehouse.

If your order arrives damaged, defective, or incorrect, please contact support@wuppwellness.com within 2 days of delivery with your order number and clear photos of the product and packaging. We will review the issue and determine whether a replacement, refund, or store credit is appropriate.

Items damaged due to misuse, normal wear, or improper storage are not eligible. Shipping delays caused by the carrier are beyond our control.